Who should download this report?
This report is designed for:
Technology companies expanding into cybersecurity services
Cybersecurity, incident response and managed security providers
Technology CEOs, founders and executive teams
Risk, compliance and governance leaders
Boards overseeing technology growth strategies
Organisations providing advisory, forensic or cyber-related professional services
What you'll learn
Based on Australia's first civil privacy penalty case, this report explores what the rapidly evolving cyber risk landscape means for technology businesses.
Key topics covered:
How the ACL judgment is reshaping expectations of cybersecurity service providers
The governance risks associated with expanding into cyber-related services
Lessons for technology firms providing incident response, cyber advisory and forensic services
Common gaps between service delivery, contractual obligations and insurance coverage
Practical governance principles to support sustainable growth
Why insurers, regulators and enterprise clients are demanding greater accountability from technology providers
Key considerations for aligning Technology E&O, Professional Indemnity and Cyber insurance programs with evolving service offerings
Why download the report
Cybersecurity is one of the technology sector's fastest-growing opportunities, but it also brings heightened scrutiny, liability and regulatory expectations. The ACL judgment provides a rare real-world example of what can happen when service scope, governance and accountability are not clearly aligned.
This report offers practical insights to help technology businesses:
Grow into cyber services with confidence
Understand emerging liability exposures
Strengthen governance and documentation practices
Review contractual and insurance arrangements
Build trust with enterprise clients and procurement teams
For organisations expanding into cybersecurity, this report provides a practical roadmap for balancing growth opportunity with governance, risk management and insurance readiness.
Read our full insights
Download the report to understand how technology organisations can expand into cybersecurity services while reducing liability, strengthening governance and protecting long-term growth.
The contents of this publication are provided for general information only. Lockton arranges the insurance and is not the insurer. While the content contributors have taken reasonable care in compiling the information presented, we do not warrant that the information is correct. The contents of this publication are not intended as a legal commentary or advice and should not be relied on in that way. It is not intended to be interpreted as advice on which you should rely and may not necessarily be suitable for you. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content in this publication.
© 2026 Lockton Companies Australia Pty Ltd.

